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Partnership Building strong partnerships leads to a relationship that solves even the most difficult problems. We at MCG believe that the establishment of a partnership with each of our clients is of the utmost importance. Such partnerships need to focus on establishing and managing realistic expectations and keeping the lines of communication open at all times. Building such partnerships fosters a knowledge sharing environment that results in the development of strategies/solutions that exceeds all expectations. Education Education is the key to unlocking the technological needs of any business. Information technologies are not the easiest concepts to understand in any organization. In many instances, new technologies are either ignored or implemented without a true understanding on the short and long term benefits. We at MCG meet face to face with our clients to teach them technology in laymen's terms making sure they understand the strengths and limitations for every technological solution that would benefit their business. Expectations The establishment and management of realistic expectations assist in delivering a product that exceeds the client's expectations. We at MCG believe that the management of expectations is critical in the successful completion of any project. However, the establishment of realistic expectations needs to be formulated and agreed upon with each and every client before these expectations can be managed. Communication Communication allows for the sharing of information which minimizes potential issues during the development of a solution. We at MCG believe that communication is paramount in the success of any project. Clear, continuous, two-way communication channels need to be established in order for all parties to transfer critical information. These channels of communication will lead to solutions never thought possible Professionalism Professionalism provides a channel of focus that is necessary in the delivery of solutions. We at MCG believe handling every project in the most professional manner is the best practice. This professionalism is witnessed in our commitment to deliver the best solutions to each of our customers. Expertise Expertise provides the knowledge base needed to formulate and execute top innovative solutions. We at MCG believe in acquiring the resources that possess the highest levels of expertise. This expertise is utilized in the formulation and implementation of innovative strategic solutions. On many occasions this expertise often finds itself infecting the client's own resources. Flexibility Flexibility allows for the ability to attain the true solution requirements now and into the future. We at MCG believe that flexibility is a key element during the development of any solution. All of our solutions have an inherit amount of flexibility built into them to allow for the future business demands. Furthermore, flexibility can be found in the manner that we are able to modify requirements per the client's request. Results Positive results are the ultimate goal that signifies a job well done. We at MCG are always focused on and striving toward the final results in every project. We believe the results along with the methods utilized to attain a successful project completion will speak volumes in the minds of our customers.
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©
2001 Mentor Consulting Group
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